COVID-19

COVID 19 – Safety measures

We are committed to providing a safe environment for our guests & staff and are following all recommended sanitary measures.

Here are some of the things we are doing to keep Les Refuges Perchés clean and safe:

  •  We are actively monitoring COVID-19 updates from Québec Ministry of Health and Camping Québec and will continue to adapt by following all recommended guidelines.
  • Any employee or guest who are experiencing cold or flu-like symptoms within the past 14 days are required to stay at home.
  • Any employee or guest who have been in contact with anyone with covid-19 in the past 14 days are required to stay home.
  • Staff and guests to continue physical distancing of 2 metres.
  • Please note that guests must follow the government guideline in place in their region:
    • Quebec residents of a RED ZONE – Only residents of the same address can stay together in a treehouse.
    • Quebec residents of an ORANGE ZONE -guests from different residences may stay together in a treehouse.
    • Ontario residents – follow your ‘social circle’ rules.

CHECK-IN:

  • 1 person per treehouse to complete check-in at reception, other guests to wait outside at in parking area (not in the baggage cart area)
  • Any items given at reception for your stay have been disinfected.
  • We have hygiene guidelines posted in and around key spaces, so you know how to proceed throughout your stay.
  • We have cleaning & disinfecting procedures in place for the treehouses, dry toilets, and the Reception Pavilion public spaces.
  • Disinfectant will be provided for canoes and life jackets. Guests must wipe handles of luggage carts, paddles, life jackets and canoe rails/gunnels before and after using the equipment. We recommend bring life jackets from home if possible.

TREEHOUSES:

  • All key touch points and mattresses have been disinfected. If you wish to go a step further, re-wash your dishes, disinfect your table and chairs. Disinfectant cleaner has been provided in each treehouse.
  • We suggest you bring a tablecloth for your table inside and your picnic table outside.
  • Guests must bring their own pillows as we will no longer be providing pillows.

All guests will receive a detailed list of procedures that they will be expected to follow with their reservation and at check-in.  Please contact us if you have any questions.