COVID-19

COVID 19 – Safety measures

We are committed to providing a safe environment for our guests & staff and are following all recommended sanitary measures.

Here are some of the things we are doing to keep Les Refuges Perchés clean and safe:

  •  We are actively monitoring Covid-19 updates from Québec Ministry of Health and Camping Québec and will continue to adapt by following all recommended guidelines.
  • Any employee or guest who is actually experiencing Covid-19 symptoms,  or within the past 14 days is not permitted on site.
  • Any employee or guest who have been in contact with anyone with Covid-19 in the past 14 days or is living with a person with symptoms, or is waiting for a test result, or has returned from a trip outside the country, is not permitted on site.
  • A physical distance of 2 metres must be maintained.
  • We are currently in a RED ZONE: Only residents of the same address can stay together in a treehouse.
  • Please buy your groceries and gas near your home before coming to our region.
  • We encourage you to read Camping Quebec’s guide; Camping During a Pandemic https://www.tremblantactivities.com/pamphlet-for-campers-covid-19-1/

CHECK-IN:

  • 1 person per treehouse to complete check-in at reception, other guests to wait outside in parking area (not in the baggage cart area)
  • Wearing a mask is required in our reception and when entering the pavilion basement for the bathroom facilities
  • Any items given at reception for your stay have been disinfected.
  • We have hygiene guidelines posted in and around key spaces, so you know how to proceed throughout your stay.
  • We have cleaning & disinfecting procedures in place for the treehouses, dry toilets, and the Reception Pavilion public spaces.
  • Disinfectant will be provided for canoes and life jackets. Guests must wipe handles of luggage carts, paddles, life jackets and canoe rails/gunnels before and after using the equipment. We recommend bring life jackets from home if possible.

TREEHOUSES:

  • All key touch points and mattresses have been disinfected. If you wish to go a step further, re-wash your dishes, disinfect your table and chairs. Disinfectant cleaner has been provided in each treehouse.
  • We suggest you bring a tablecloth for your table inside and your picnic table outside.
  • Guests must bring their own pillows as we will no longer be providing pillows.
  • You must bring your own face masks for when 2 m distancing is not possible

If you are travelling with more than 1 household:

  • Guests who are not part of your household must have their own treehouse and may not enter yours.
  • Maximum of 8 people together when outside.
  • You must practice physical distancing when outdoors with guests who are not part of your household.
  • You must be indoors by the 21:30 curfew.

All guests will receive a detailed list of procedures that they will be expected to follow with their reservation and at check-in.  Please contact us if you have any questions.