Terms and conditions


General Information
1. Please dress appropriately. Ask if you are unsure or see our ‘What to Wear’ section http://www.tremblantactivities.com/whattowear. It is your responsability to bring some equipment. A list of what to bring will be sent with the reservation e-mail.

2. It is your responsibility to check-in during reservation opening hours or arrange a late check-in. Please do not hesitate to contact us in advance if you are unsure of any information or driving directions.

3. Please note that there is an element of risk in all outdoor activities. We will require you to sign a waiver form(assumption of risk) an that you leave a security damage deposit on a credit card.

4. Full payment will be taken immediately at time of reservation.

5. We accept no responsibility for emails that we deliver to your email host that are not in turn delivered to your inbox, or are removed by your spam filter.

Change and Cancellation Policies
Requests for Changes or Cancellations to an existing reservation that are time sensitive, must be made verbally to a member of The Tremblant Activity Centre staff during working hours.

1. Cancellations or changes to all reservations within 14 days are non-refundable. No shows are non-refundable.

2. We reserve the right to cancel a stay without notice(even though we will always try to let you know you as soon as we cancel). This would normally be for, but is not limited to, safety and security reasons, climatic conditions, or equipment failure. In such cases an alternative date or full refund will be provided at your option.

Gift Certificates

Gift-certificates and gift cards are non refundable. Our gift certificates for a specific dollar amount never expire. Our gift certificates for a specific number of nights are valid only for a period of 3 months since activity prices change from season to season. After three months, certificates for a specific number of nights are redeemable for the original amount paid, and a surplus may need to so that it matches the latest price.