Customer Reviews
>> Customer review score 90%
Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.
Aug 18, 2022
Rating: 10 / 10
Comments: Tout était parfait
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Aug 04, 2022
Rating: 10 / 10
Comments: Friendly staff and helpful. Although it’s a bit pricey but it’s worth it.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jul 25, 2022
Rating: 10 / 10
Comments: Wonderful, we always look forward to coming back
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jul 25, 2022
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jul 23, 2022
Rating: 10 / 10
Comments: Super experience!! Treehouse was spotless and extremely well equipped. Pavillon de reception was very clean and had everything we needed. Fun to see the room with books and games open!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jul 04, 2022
Rating: 9 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Thank you for your email sharing your experience.
Apr 23, 2022
Rating: 8 / 10
Comments: We enjoyed the activity. The cleanliness needs to be improved tho. We found lots of dog poop. We did not brought any dogs, yet we had dog poop near the cabin. The trail was also full of dog poop.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Mar 28, 2022
Rating: 9.3 / 10
Comments: Was really fun. If it were a bit less expensive we would be back more often!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Mar 21, 2022
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Mar 20, 2022
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Mar 18, 2022
Rating: 10 / 10
Comments: It took a little while to understand the cross country ski map as well as the use of the two maps that were interchangeable throughout the trails. Some maps had a red sticker for "you are here" which was helpful, but not all of them did.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Nov 01, 2021
Rating: 10 / 10
Comments: Communication was great and the experience went beyond what I expected. I think what I liked the most was how well organized everything was but at the same time how off the beaten track it seemed so it wasn't micromanagd for you. The trails were beautiful and the treehouse had everything I could have needed!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Oct 15, 2021
Rating: 8 / 10
Comments: Treehouses were great. However we were very disappointed that staff we interacted with during check in were not wearing masks. Tainted an otherwise great experience.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Oct 05, 2021
Rating: 7.7 / 10
Comments: Overall we had a good time, trails were okay...several were closed. We wanted to take the water bridge trail but we couldn't. Also, since you are an eco park, I have a suggestion. Install rain barrels from the eaves to collect water for washing purposes.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Sep 30, 2021
Rating: 9 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Sep 21, 2021
Rating: 9 / 10
Comments: PLEASE ADD SKATING TO THE WINTER ACTIVITY!!! We really want to come in winter 🙂
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Sep 03, 2021
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Aug 31, 2021
Rating: 9 / 10
Comments: wonderful
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Aug 31, 2021
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Aug 30, 2021
Rating: 4.3 / 10
Comments: There are a number of improvements that would make the visit much more pleasant,given the nightly rates. 1. A dock for each treehouse, so families have privacy - in covid there is no space to distance so who gets there first gets to use it and the rest out of luck! 2. Screen door on the treehouse and more windows that open. It was sweltering hot and no cross breeze. we could not sleep with an open door but a screen would have been wonderful! 3. One outhouse per treehouse. Again- sharing one toilet for 8-10 people between two treehouses is unacceptable. No reason not to have one per treehouse.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.
Aug 19, 2021
Rating: 9.7 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jul 28, 2021
Rating: 7.7 / 10
Comments: We loved our recent stay at the treehouses. I will say that I find it's quite expensive considering how much we had to do ourselves. The walk in nearly killed us and having to lug our own wood, ice, and drinking water in just seemed an extra thing that could be included for that price of the rental.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Jun 12, 2021
Rating: 10 / 10
Comments: Great value for money and was even better than expected
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Apr 01, 2021
Rating: 8.7 / 10
Comments: The staff was extremely friendly, informative and cheerful what made a nice start of the short vacation. With respect to rates, if you are a party of 6 the renting of a treehouse is a good value but if you are only a couple, it becomes bit pricey.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Mar 22, 2021
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 23, 2021
Rating: 10 / 10
Comments: Excellent. Professional, friendly and happy to help make the experience the best it could possibly be
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 22, 2021
Rating: 10 / 10
Comments: Excellent. Professional, friendly and happy to help make the experience the best it could possibly be
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 17, 2021
Rating: 10 / 10
Comments: Amazing time! Loved it so much we are trying to reserve in the summer to go back. ONly thing as mentionned above, more hooks on the walls - winter clothing takes up a TON of space and have 2 more near the door would be very helpful.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 04, 2021
Rating: 9.7 / 10
Comments: It was really great! The kitchen could have just been designed a bit more efficiently (with a counter on both sides of the sink.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Jan 06, 2021
Rating: 6 / 10
Comments: Rented a battery, didn’t work. Dishes were dirty
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Jan 01, 2021
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Dec 28, 2020
Rating: 8.3 / 10
Comments: Loved it! Beautiful location
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Dec 23, 2020
Rating: 10 / 10
Comments: Such a wonderful experience. The staff was very courteous and helpful. This activity exceeded my expectations
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Dec 23, 2020
Rating: 10 / 10
Comments: Such a wonderful experience. The staff was very courteous and helpful. This activity exceeded my expectations
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Dec 22, 2020
Rating: 10 / 10
Comments: Best way to get away and relax. The treehouses are beautiful and we will definitely go again!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Dec 04, 2020
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Dec 01, 2020
Rating: 9.7 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Nov 25, 2020
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Nov 15, 2020
Rating: 9.3 / 10
Comments: We loved the canoe and the tree house was very nice and clean.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Oct 24, 2020
Rating: 8.7 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Oct 24, 2020
Rating: 9.3 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Oct 24, 2020
Rating: 5.3 / 10
Comments: More workers in the reception area.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Oct 24, 2020
Rating: 8.7 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Oct 16, 2020
Rating: 8.3 / 10
Comments: The experience was generally good. We were not sure about how much firewood would be required on a chilly fall night so we bought two bags just in case. However we found the treehouse very well-insulated and we barely used any of the wood we bought and carried with us. We ended up returning one bag (which we are grateful that reception allowed) but I wish we had more information regarding when the wood stove would have been advisable for best use (i.e. what temperature outside). We booked the treehouse between the on and off season, and there was a promotion applied so at this discounted rate (plus the park fees, firewood and battery charger rental), we did find it good value. I am not sure it would be the same should the rates be at full price during on season. We also found that some guests at other treehouses were a little inconsiderate, specifically one family who did not leash their big dog during their stay.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Oct 16, 2020
Rating: 9 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Oct 04, 2020
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Sep 28, 2020
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Sep 14, 2020
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Sep 11, 2020
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Sep 11, 2020
Rating: 9 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Sep 02, 2020
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Sep 01, 2020
Rating: 9.3 / 10
Comments: Very well set-up and thought out, beautiful surroundings.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Aug 24, 2020
Rating: 10 / 10
Comments: I would pay extra for a portage service to deliver water and wood prior to arrival and each morning.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Aug 17, 2020
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Aug 14, 2020
Rating: 8.7 / 10
Comments: Cabin six needs work. The top deck is rotten. More windows should be added that function.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Hi, thanks for the review. We plan to replace it in the first week of September. The actual structure is solid but the decking will be replaced. Never enough windows during a heat wave.
Aug 05, 2020
Rating: 9 / 10
Comments: The cupboard containing the grey water as well as the cupboard containing the dishes was very musty smelling, and the smell at times permeated the main room. In the kit we purchased, the propane canisters were half full so we ran out on our last day. This was fine for us but would be problematic for others. These are our only 2 suggestions for improvement!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Hi,
Thanks so much for taking the time to let us know.
When guests put away dished that are still wet, normally they dry quickly. But with all the humid weather we've been having they have not been drying and can cause a musty smell. We will give those cupboards an extra cleaning. There is also cleaner in every treehouse for you to use if you need to.
In our cabin kit includes "1 bottle" of propane, but we will often give 2 half full containers to avoid waste. We have always had a propane bottle recycling program. We found we were sending too many useable bottles, still with propane in them, back to the recycler.
Jul 23, 2020
Rating: 5 / 10
Comments: The spatula hanging outside by the BBQ was not washed after previous campers and it made me question how clean the rest of the dishes and cabin was. The weekend was extremely hot and I found only having 2 windows open on the same wall prevented air flow. We were in cabin number 1 and the large mattress was in a little privacy alcove that had no air flow at all! There were mice up in the roof that we heard scurrying around all night long. And I didn’t find it fair that we were expected to mop the floors on the last day /especially with all the covid precautions that should be in place, you guys should be mopping the floors and decontaminating the whole treehouse -dishes and all! For the price, the weekend was not worth it.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.
Management Response:
Hi,
Thanks for your comments. We do a thorough cleaning/disinfection but we must have missed the spatula outside. Floors are a 2 step process following the health Ministry's guidelines. When guests mop(step 1), it helps alot because we can gop straight to disinfecting the floors(step 2). The treehouses are in a wilderness area. That means dealing with critters. Infestations sometimes happen, and as long as you let us know about it, we can remove them. But we need you to tell us because mice are not active during the day and leave little trace. We just can't know they are there unless someone hears them in the night. We are aware of the airflow in some treehouses. Generally our nights in the Laurentians are cool, but during heat waves they are not. We made all our new Lakeside West cabins with cross ventilation and plan to retrofit Lakeside East this fall.
Jul 14, 2020
Rating: 8.7 / 10
Comments: We loved the Refuges perchés. It was a bit expensive, but a lovely experience. Lovely cabins and clean facilities.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jul 13, 2020
Rating: 10 / 10
Comments: The treehouses were fantastic! Very well stocked, amazing location, very clean. Corey, the staff member we interacted with, was very friendly and provided a great customer experience. We will be back soon!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jul 07, 2020
Rating: 7.7 / 10
Comments: The walk to the cabins carrying the chariot could have been better explained. All it says is pack light but any physical problems would make the walk impossible.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Management Response:
Thanks for your feedback. You are correct. The walk is about 1km on a forest trail. It is not for everyone.
We should not forget the word "camp" in ready-to-camp. We are not a hotel or cottage connected to public services. We are an alternative lodging in the back-country that aims to provide an adventure (which is also a learning experience for some). It requires your participation when it comes to starting your fire, transporting your baggage, cleaning up after yourself, and respecting the environment of our protected park.
We welcome guests with physical challenges, and any questions they may have, but they need to decide for themselves if it is right for them. Maps and trail descriptions are all available on our website.
Jun 15, 2020
Rating: 7.7 / 10
Comments: I found the rental price a little high for what it includes. We were in Cabin 5/Beehive -several dishes are in need of replacement and/or a proper cleaning -the park access fees could be included for that price
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Hi,
Thanks for taking the time to post. We will be checking the dishes right away. We cannot charge park fees as the Parc is a separate not-for-profit organization.
Mar 21, 2020
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 18, 2020
Rating: 10 / 10
Comments: All good, loved it. We actually booked again for a stay in august since our February visit was so positive
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 18, 2020
Rating: 10 / 10
Comments: No comments.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 18, 2020
Rating: 10 / 10
Comments: Awesome winter camping experience! The staff was so friendly and we loved hiking through this forest to get to our cabin! Cabins were clean just as described!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 03, 2020
Rating: 9 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jan 24, 2020
Rating: 10 / 10
Comments: Enjoyed our experience and would definitely come back!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jan 18, 2020
Rating: 9.7 / 10
Comments: 2nd time going to the treehouses and we will be back again. Great value for money and awesome experience!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Hi, Thanks for the post. Yes, when you compare our treehouses to something else that has beds for 5 or 6 people, it is great value.
Jan 05, 2020
Rating: 8.3 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Nov 04, 2019
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Nov 01, 2019
Rating: 10 / 10
Comments: Nancy was super helpful, she even gave us some coffee when we realized we forgot ours! She was our saviour!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Yikes! Glad we could help. I would rather forget my sleeping bag than my coffee!
Oct 25, 2019
Rating: 10 / 10
Comments: Treehouse was awesome, the land it sits on was beautiful. Would come back again!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Oct 22, 2019
Rating: 10 / 10
Comments: This is our third time to the Refuges Perchés and have enjoyed out stay. Cabins are cosy, owners are friendly, and helpful, grounds are clean and well maintained. Enjoyed canoeing and hiking. Trails are well marked and varied in difficulty.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Oct 22, 2019
Rating: 10 / 10
Comments: This question is not relevant for this activity. Except the staff at the Welcome Centre, there was no guide.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Oct 06, 2019
Rating: 9.3 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Sep 29, 2019
Rating: 8.3 / 10
Comments: all was great! we went for a camping weekend to relax and that is what we got. I think a coupe adirondack chairs on the deck would be nice, although there may be no room for it....
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jul 31, 2019
Rating: 10 / 10
Comments: We spend 4 nights in the beautiful treehouse 8 and enjoyed it to the fullest! Alarger dock would be great cause that\'s the only access to the lake to go swimming from the houses. It can be very crowed and then dangerous at times, cause the docks are very wobbly!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Thankss. Glad you had a good time. Yes! we will be putting in a request for a permit to the Minister of the Environnment to expand our docks. So important on those hot sunny days.
Jul 01, 2019
Rating: 8.7 / 10
Comments: There were may flies than mosquitoes. That was the most uncomfortable situation. If the forest authority or the park can plant some mosquito or insect repellant plants or bushes it would be fantastic.Thanks
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Hi,
Thanks for your comments. But we do not plant plants in the Parc. We let nature do its own thing as much as possible. Better to wear a bug net, or spray yourself with some insect repellant. Bug season this year went from June 20 to about July 5th all over the Laurentian area. It was unusually intense this year because of a long winter and wet spring. It seems to be very much over now.
Jun 26, 2019
Rating: 7.7 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jun 15, 2019
Rating: 10 / 10
Comments: A. Person at reception was welcoming and professional. She didn’t make it an issue that we didn’t speak French.rnB. Better than expected. rnC. A bit pricey for us, but we understand the cost to run and maintain the tree houses. rnThank you for having bug spray and other essentials available at the checkin location.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jun 14, 2019
Rating: 10 / 10
Comments: Treehouse cabin was comfortable and well designed.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Apr 25, 2019
Rating: 10 / 10
Comments: Our treehouse stay was amazing but the trail was slippery due to rains.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Apr 20, 2019
Rating: 10 / 10
Comments: Every thing was perfect, great staff
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Apr 04, 2019
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Mar 02, 2019
Rating: 6.7 / 10
Comments: The Price. I had an entière cottage with jaccuzzi for the same Price. AT least i should have get a créé night for staying that long. Personnnal was awsome. Nancy and Emily are sweethearts
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
HI,
Thanks for the feedback. Here's a clarification: You paid 745$ before taxes for 5 nights in high season. And you bought 72$ of wood. The effective nightly rate paid 163$, and that was for a cabin with up to 6 people. A cottage for 6 people with a jacuzzi, during that period, in our area would be at 250$ - 500$ per night.
Outside of high season we have rates as low as $109 per night ANd a promotion for the 3rd and 4th nights at 50% off.
Mar 02, 2019
Rating: 10 / 10
Comments: Both of the operators present for check-in and check-out were very friendly and professional. They were able to answer any questions we had, and did so happily. The park is stunning and the cabin experience was one of a kind. The only complaint we did have was that our second bag of wood was pretty wet so it made it difficult to keep the fire going. Other than that it was amazing. We look forward to returning in upcoming seasons!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 21, 2019
Rating: 8 / 10
Comments: Having the second night half price certainly made it more feasible to come and stay
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 20, 2019
Rating: 10 / 10
Comments: The experiance was really good. There was a big snow storm the evening/night before my stay. Nancy called me and asked if I want to stay the day before to avoid the snow. I had to decline because i was unable to make it there the day before but was impressed with the effort. The staff in general were super helpful and professional. The information I received about the treehouse was completely accurate and exceeded my expectations.the value was amazing. We did book during a promotion period so it had extra value but in general I think the value is great. The only thing that could have made my stay would be a fee to transport our goods to the treehouse. It was a long day of driving and with the amount of snow they got the night before made the hike to the treehouse exhausting I would have defiantly paid for transportation of our stuff.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 19, 2019
Rating: 9.7 / 10
Comments: Ce fut une expérience magique et que nous cherchons à répéter. Beau petit chalet sans eau courante, électricité, avec poêle à bois = relaxation instantanée.Emilie offre un accueil chaleureux et s'assure de vous donner des explications claires et concises. Le bois peut faire cher dépendant du montant de sacs pris. Nous avons beaucoup chauffé en raison des grands froids.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jan 10, 2019
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jan 03, 2019
Rating: 8.3 / 10
Comments: a. All operators very friendly and extremely helpfulrnb. Better than expectedrnc. Good value - wood was a bit expensive but neededrnd. We had to wait around for the office to open to get a water jug - perhaps have something in place like the emergency wood where we could have gotten a jug for drinking water after hours - perhaps a closet in the games room with things like that.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Nov 05, 2018
Rating: 10 / 10
Comments: We arrived at night and found it a little hard to find our house. We were the farthest house and found the next morning lots of signage just hard to see at night
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Oct 29, 2018
Rating: 10 / 10
Comments: Les Refugees perches was fantastic and we had the best time. Staff and everything was perfect. We can’t wait to be back!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Oct 10, 2018
Rating: 9.7 / 10
Comments: rented canoe and toured lac, equipment was good.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Sep 12, 2018
Rating: 9.7 / 10
Comments: The 24 hour facility was closed one evening - apparently due to a storm alert......other than that all was smooth operations. Also the info about the well stock convenience store, it was closed for the season - the website does not mention that it closes on Labour Day. We had to drive 45 minutes out to grab some food.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Sep 06, 2018
Rating: 10 / 10
Comments: The habitat is quite good and left very natural. The trail around the lake is excellent! Just find there is little presence of squirrels, birds, etc.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Hi, We have noticed that too this year. We think it is the unusually hot weather. The beavers and loons have been active though.
Aug 18, 2018
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Aug 10, 2018
Rating: 6.7 / 10
Comments: See the lake from treehouses, shorter walk to clubhouse, more light in the treehouse,
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Jul 20, 2018
Rating: 9 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jun 25, 2018
Rating: 8.3 / 10
Comments: The treehouse experience was nice. If you like camping, the treehouse is so much better. The only negative about the place was watching our neighbours throw the "grey water" over the balcony. Our treehouse had a few flies hanging around the outside, I think it's because the previous renters also threw dirty water over the balcony.rn The trails were amazing. I can't wait to go again.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jun 23, 2018
Rating: 10 / 10
Comments: Lesly was superb. Very friendly and knowledgeable and wonderful with our kids.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jun 08, 2018
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jun 04, 2018
Rating: 10 / 10
Comments: Customer service and employees were professional friendly and knowledgeable. This trip was enjoyed by all of us and definitely recommend to anyone! My only feedback would be having an option of some of the amenities available in the treehouse prior to check in, even trying to pack light, as a family with a small child anything extra like the cabin pack (battery is pretty heavy) and ice and drinkable water jug filled, not to carry is helpful. I ended up doing a few trips back we forgot ice, then I didn't realize the drinking water was only at the main pavilion (my mistake). I didn't mind doing the extra trips but if there were an option where I could have paid a little extra and picked items from a menu of sorts to have it prestocked in the treehouse before arrival I would have chosen it. Same for leaving the same items in the treehouse, would have paid a little extra not to have to take them back on checkout day along with everything else we packed out. (just feedback still loved the whole experience, and even if kept the same way it is now I'd happily come back) Overall it was an amazing time and we will be back forsure! It was a great experience I recommend keeping the canoe, paying the rental fee and exploring the lake it's beautiful, Thanks again 🙂
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Hi,
Thanks very much for the comments. The reason we need you to get your battery at the reception is that we have to charge them in between each use and there is no electricity at the treehouses. Ice and water are the same reason, both requiring electricity. In terms of delivering amenities, we are trying not to take the "camping" out of our "ready-to-camp" experience. The adventure will always require a bit of work 🙂 We have found lighter batteries and will be oferring them soon. Yes, canoeing the lake is a must...and we may be including canoes in our price before the summer is out.
Jun 02, 2018
Rating: 9.3 / 10
Comments: I did find the park fee quite expensive. I think a lower, one time park fee instead of per person per day would be better. I think adding a bottle of hand sanitizer in the out houses would be nice since there's no hand washing facility available right there.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Apr 06, 2018
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Apr 02, 2018
Rating: 9.7 / 10
Comments: I wished the website would have mentioned that the trail going to treehouse could be slippery with packed snow. We didn't expect any snow coming from Toronto. If we knew the trail was slippery, we would have brought our cleats. Otherwise it was fantastic!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Mar 30, 2018
Rating: 10 / 10
Comments: Great experience. We have been camping and spending time in cottages and hotels all over Canada and believe me. We never meet a Host so friendly and enthusiast and competent like Leslie. He made us feel at home away from home.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Mar 27, 2018
Rating: 9 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Mar 18, 2018
Rating: 9.3 / 10
Comments: Our stay in the Tremblant Treehouses was excellent. We LOVED the cabin and the walking trails. We were sad to leave our little treehouse (#4) and are already planning a return visit next winter. our only complaint (a minor one) was that the eavestrophe was leaking onto the stairs going up to the treehouse, making the stairs icy at the top. Thankfully there was a pail of sand to put on the ice.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Mar 14, 2018
Rating: 8.7 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 26, 2018
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 25, 2018
Rating: 10 / 10
Comments: Leslie is great !!!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 16, 2018
Rating: 10 / 10
Comments: Very nice staff
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Feb 15, 2018
Rating: 7.7 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Feb 01, 2018
Rating: 8.7 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Jan 04, 2018
Rating: 9.3 / 10
Comments: The operator questioned why we had the all inclusive package as that was usually reserved for clients who are using air travel. We could have saved some money if we went with the cabin kit was our understanding.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Hi,
The all inclusive is a good choice(saves money) only for someone who is either;
1) coming from overseas where it would be difficult to bring bedding from home (since the package includes sleeping bags).
2) intends on doing alot of canoeing or snowshoeing (since the package includes snowshoes for all guests and up to 2 canoes).
We will contact you to correct the billing if the all inclusive package is not what you wanted.
Oct 26, 2017
Rating: 9.7 / 10
Comments: Some of trails had trees fallen post storm, requiring going off trails to pass, safety rails rotted out and fallen. Center made aware.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Hi,
Thanks for letting us know. We had a severe wind storm a few days before. Park staff will be clearing the trees on the trail soon. And for now, as you said, no problem to walk around them.
Sep 03, 2017
Rating: 8 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.
Aug 25, 2017
Rating: 9.7 / 10
Comments: Staff were fabulous.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Aug 21, 2017
Rating: 10 / 10
Comments: Loved the treehouse. All the amenities were well thought out. The staff at the check in was super courteous and helpful. Great trails.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Aug 06, 2017
Rating: 10 / 10
Comments: It was a dream come true for our two girls who have never been in a real tree house and the closest we could ever get to mother nature at its best.With a chipmunk at the balcony early morning,the cheering sound of the mocking bird,waking up with the woody wood pecker drilling at a tree trunk..and the friendliest ever crews,we couldn't have asked for more...by the way,even the locals were so friendly..definitely a place to go back to and to refer to close friends.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Aug 03, 2017
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jul 25, 2017
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jul 23, 2017
Rating: 9 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jun 07, 2017
Rating: 10 / 10
Comments: We loved every minute!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jun 04, 2017
Rating: 8 / 10
Comments: Was disappointed to see we were charged for keeping the canoe when we had to go a day without the stove working. I'd expected we would've been comped for the inconvenience.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Hi,
Thanks very much for taking the time to give us feedback. We're really sorry about the faulty stove. I'm glad our staff were able to repair it that same morning. We have spares of key equipment including stoves, sleeping bags, etc,, available to guests 24 hours, but after reading your comment we've added some new signs telling people this.
May 30, 2017
Rating: 10 / 10
Comments: not applicable
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Apr 14, 2017
Rating: 10 / 10
Comments: The lady and man at the front desk during our stay were both amazing. They had great advice on keeping the treehouse warm, gathering water, etc. Their presence was reassuring and warm/friendly. I was concerned about odd hours for the activity center since it was the off season. Perhaps if they left a sign posting the next day's hour when they left that would help. So if we come in the evening to shower etc, we can see what the hours are the next day. Also it could be helpful to leave kindling and fire starter in the "emergency wood" cabinet. That way if the office is closed, a fire can still be started.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Mar 05, 2017
Rating: 10 / 10
Comments: Excellent! The whole family had a wonderful time!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 24, 2017
Rating: 10 / 10
Comments: This was my third visit to the Refuges Perchés. The area is beautiful, the staff are lovely and so helpful. A visit to the treehouses is our Family Day tradition!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 23, 2017
Rating: 9.3 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 17, 2017
Rating: 10 / 10
Comments: Leslie was very friendly and accommodating.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 05, 2017
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 03, 2017
Rating: 8 / 10
Comments: Expensive but worth it for the one time. In addition I got charged an additional $20 for something not quite to sure what it was for....
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.
Management Response:
Hi, that was Parc Eco des Laurentides access fees (not to us but to the non-profit regional park where we operate the treehouses), 10$ per night per cabin. Most parcs like this are more expensive, about 7$ per day per person.
Jan 06, 2017
Rating: 10 / 10
Comments: Leslie, the staff working at the reception to welcome us, was fantastic. Everything was organized and clear-we had everything we needed. It was better than we expected!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jan 05, 2017
Rating: 10 / 10
Comments: We arrived at the Refuge Forge while it was still light out. Nancy helped us get checked in, and she was very helpful and friendly. Showed us where we could go for a walk the next day.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jan 04, 2017
Rating: 5.7 / 10
Comments: we would consider coming back again if cost was disclose and better service.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.
Management Response:
Hi,
Thanks for your comments. I am assuming the costs you mention are costs of optional items we sell. There are quite a few. We sell ice, rent canoes and snowshoes, rent large batteries, sell firewood, propane etc... Generally alot of the same things as a campground would sell or rent. The park has a convenience store on site open in the summer with food, beer, camping supplies. They also sell fishing permits and rent fishing boats and charge a small entrance fee.
Basically all of these things can be brought from home(like propane, eco-logs), OR you don't really need them and they are optional(snowshoes, batteries). Only Park fees are mandatory, and cost $10 per cabin per night for this winter.
These costs are detailed on our website on every cabin page see https://www.refugesperches.com/en/property/treehouse-3/
Dec 01, 2016
Rating: 9.3 / 10
Comments: the wet wood, made starting the fire difficult, made the tree-house remain cold for a long time
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Hi,
Thanks very much for letting us know.
Our fire wood was cut 2 years ago and seasoned for a full year. It was dry, and is stored under a roof, BUT it has been a very humid fall with 65-90% humidity. Our wood is now humid. It burns well but starting it takes the right techique. Once the cold weather comes in january will dry out again. Until there are a few things that can be done. Buy 1 manufactured log when you do your grocery shop for your stay, OR follow our firestarting video here; https://www.youtube.com/watch?v=hxKOy94H-5Y
Nov 05, 2016
Rating: 9.3 / 10
Comments: A little overpriced
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Oct 05, 2016
Rating: 10 / 10
Comments: Nancy was AMAZING!! Beautiful location, lake and activities around the treehouses.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Aug 26, 2016
Rating: 8 / 10
Comments: Very friendly and professional but expensive
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
HI,
Thanks for the feedback. You visited at high season. Our nightly prices drop down to $99 in low season and we have a fall promotion, 3rd night at 50% starting up again on october 10th. Check it out here http://www.tremblantactivities.com/a-mont-tremblant-treehouse-rentals
Aug 23, 2016
Rating: 10 / 10
Comments: Amazing experience! Operator is so kind and friendly, very willing to help everyone to have a positive experience.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Aug 12, 2016
Rating: 9.3 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Aug 10, 2016
Rating: 10 / 10
Comments: awesome
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jun 23, 2016
Rating: 8.7 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Mar 24, 2016
Rating: 10 / 10
Comments: Les Refuges Perches was an amazing experience for our family! It was so nice to get back to nature! Many laughs and memories were made while we were here! Thank you!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Mar 23, 2016
Rating: 10 / 10
Comments: The lady that helped us was phenomenal, her explanations of how to reach the tree house, what we needed to do once arriving there etc. were excellent. She lent us snow boots for my step daughter, made sure we had brought everything we needed and supplied what we didn't. Have already recommended and shared contact info regarding the tree houses with family and friends. We are planning on returning next winter as well as this summer with a larger group. Cannot say enough good things about this place!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Mar 21, 2016
Rating: 10 / 10
Comments: Highly satisfied
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Mar 06, 2016
Rating: 8 / 10
Comments: The activity was fun and exiting. Luckily had help getting stuff to car. 30 cm. Of scowl. Very hard to walk through.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 23, 2016
Rating: 9.3 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 14, 2016
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 14, 2016
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 03, 2016
Rating: 9.3 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jan 22, 2016
Rating: 8 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jan 11, 2016
Rating: 10 / 10
Comments: Nancy was great!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Oct 13, 2015
Rating: 9.7 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Oct 12, 2015
Rating: 8.3 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Oct 12, 2015
Rating: 10 / 10
Comments: Superb. Everything we had hoped for. Thank you.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Oct 02, 2015
Rating: 10 / 10
Comments: Again, great and knowledgeable staff.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Sep 27, 2015
Rating: 10 / 10
Comments: Everyone we met was very helpful and courteous. The treehouses were clean and provided everything that we expected.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Sep 23, 2015
Rating: 9.7 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Sep 08, 2015
Rating: 8.7 / 10
Comments: We really enjoyed ourselves. The staff was very friendy and helpful. Next time we will travel a little lighter. Hard work but all worth it.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Sep 06, 2015
Rating: 9.7 / 10
Comments: The outhouses were the cleanest I've ever seen in my life, and the odor was virtually non-existent. The tree house setup was perfect for comfort camping.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Aug 24, 2015
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Aug 16, 2015
Rating: 9.7 / 10
Comments: The only glitch was that we called ahead to say we would be checking in late, but were not informed that the canoe would not be available, so we had to cart our luggage on land - much more difficult and less fun. Other than that, everything was great - clean, well equipped, comfortable, private and beautiful.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Thanks for your comments.
We should have let you know, but the reason for this is that we don't late check-in guests canoeing in the dark.
Aug 15, 2015
Rating: 9.3 / 10
Comments: As a first 'camping' experience for my wife and child, we had an amazing adventure. The staff (Nancy) was extremely helpful, knowledgeable and courteous. The facility was excellent, with what we hoped for. We wanted to go camping, but not ready to go rustic; this achieved it. We fished, swam, hiked, canoed, had a camp fire (with marshmallows, s'mores and popcorn), and rowed a boat. It is not too far, easy to find, has amenities if needed. Paddling to the treehouse is a must, instead of just taking the hike. We loved the experience and has encouraged us to do more. Thank you.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Aug 11, 2015
Rating: 8 / 10
Comments: Overall I found the price high but if it had included firewood and a canoe for the duration it would have made the price acceptable.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Jul 21, 2015
Rating: 10 / 10
Comments: The operator was very helpful when we checked in. Thorough explanation of everything and encouraged us to return if we had any further questions or if we needed anything at all!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jul 20, 2015
Rating: 10 / 10
Comments: The Treehouse was loads of fun, canoeing was relaxing it was a great overall experience. Luxury camping for sure!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jul 10, 2015
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jun 29, 2015
Rating: 10 / 10
Comments: The Bee Treehouse #5 was excellent. Appreciate that it was and very clean. Weather was very hot some days so it would have been more comfortable if more of the windows could be opened (with screens.) Too many mosquitos but there is nothing to suggest for that except maybe let guests know what months are high mosquito season so they can be prepared.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jun 24, 2015
Rating: 9.3 / 10
Comments: Very friendly welcome staff. Smooth check in. Had everything there we needed to have a comfortable stay. Take the canoe to your treehouse instead of the trail!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jun 24, 2015
Rating: 9.3 / 10
Comments: Very friendly welcome staff. Smooth check in. Had everything there we needed to have a comfortable stay. Take the canoe to your treehouse instead of the trail!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jun 19, 2015
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jun 17, 2015
Rating: 10 / 10
Comments: We really enjoyed our stay. The staff was friendly and helpful. Bathrooms/showers were very clean.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jun 05, 2015
Rating: 9 / 10
Comments: Leslie is an awesome host. Very friendly, reliable and goes out of his way to provide top notch experiences. Whoever is his boss/manager should definitely know what high caliber staff they have in Leslie. Not just my opinion - in speaking with a few other guests they too felt like Leslie was on top of his game.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
May 26, 2015
Rating: 9.3 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
May 25, 2015
Rating: 9 / 10
Comments: The treehouse was well equipped (although missing tealights for the lanterns) and a great family activity. I found it a little expensive (comparable to a hotel stay) but was a great experience.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Apr 19, 2015
Rating: 8.7 / 10
Comments: The operators on site were fantastic. Due to an unforeseen problem with their ATV, our treehouse wasn't warmed when we arrived which made things a little difficult with an infant.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Mar 22, 2015
Rating: 8.3 / 10
Comments: great experience and friendly and cooperative operator. The activity centre did not contribute much to the experience.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Hi,
Thanks very much for you comments. The question you responded to about The Activity Centre
"a. Rate the service you received from activity co-coordinators, e.g. -Were they courteous, helpful and accurate with their explanations? (If reserved online, was the information clear, accurate and complete ?) "
is really a question better suited for guests who have reserved activities with us there often they come in and reserve in person, come in to have their pick-up to go to an activity, or at the very least phone us with follow-up questions. In your case you reserved on-line on our website, we fulfilled and in a sense we're glad to hear that it was simple and straightforward.
In your case what we have contributed was mostly behind the scenes.
Feb 24, 2015
Rating: 10 / 10
Comments: I might have added more hooks for hanging clothing items.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 17, 2015
Rating: 10 / 10
Comments: C'est un très bel endroit. Toutes les commodités ont été bien pensé. Des douches gratuites et très propres sont appréciées. Très belle sortie! La première pancarte en sortant de l'autoroute n'indique pas bien s'il faut continuer tout droit ou s'il faut tourner à la première rue.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 16, 2015
Rating: 9.3 / 10
Comments: What a wonderful experience. Despite the -30C weather, our treehouse was cozy and warm.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 09, 2015
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 05, 2015
Rating: 10 / 10
Comments: Very courteous, helpful staff. As a family this was a unique experience and we hope to do it again!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 04, 2015
Rating: 10 / 10
Comments: Bying a Groupon and experiencing the Tree Houses was one of the best things I have done. I will definitely come back in other seasons and will also tell my friends about this place. Have already had comments from Germany, Spain, Korea and South Africa on the photos I've placed.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jan 27, 2015
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jan 20, 2015
Rating: 8 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Dec 15, 2014
Rating: 8.3 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Dec 13, 2014
Rating: 10 / 10
Comments: The treehouses were great - a true camping experience! We were well aware that we were lugging our things in and out (including water and wood) as was outlined in the confirmation, and that we were lighting our own fire - all part of the experience. The kids even voted NOT to get the battery pack for lighting. We had a great time - the cabin and pavillion (and even the outhouses!) were clean and well kept. Leslie was super-friendly, organized and helpful. It was a reeeaaalllly good experience and we will definitely be back.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Nov 26, 2014
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Nov 20, 2014
Rating: 7.3 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Nov 19, 2014
Rating: 10 / 10
Comments: We did provide feedback to Nancy who was very interested to hear if there were things they could do to improve. These are a few things that we talked about and that she indicated they are working on. The road was extremely muddy and it will be far better when the gravel is installed. Most people would have been very discouraged at having to drag a cart up a muddy hill and slipping all the way. I asked myself several times what I had gotten myself into, but once all the baggage was at the cabin things were fine. I certainly would have paid to have the luggage delivered to the bottom of the stairs. But it was all part of the experience and I will know better for next time 😉 I would have gladly paid an additional fee to have the wood and water delivered prior to our arrival at the cabin, Also, if we were able to advise that we would arrive at 6:00pm, if a log could have been put in the stove as the cabins were very very cold. I understand the "fire" hazard aspect, but perhaps something could be figured out as the houses stay warm for a very long while after the fire is out, so if it was started at 3:00 to warm it up and then just coals were left... as it took a good hour to heat the cabin up to reasonable temperature, I leave this to you if there is something you can do. The signage where each of the cabins are was very hard to see in the dark. I walked right past the sign for number 4. My husband did not see the ATV/Cart trail as he arrived at 9pm and went towards the pavilion and ended up taking the paths through the woods that were the hiking trails. The directional Treehouses arrow was not as clear as it could have been. He did eventually figure it out, but took two wrong turns on the paths before coming out at cabin 6 and 5 and then walking past #4 as the sign was missed as well.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Hi,
Great comments. Thx!
We are adding reflective signage now.
Gravel is being added continually when temperatures are above freezing. With the new packed snow on the trails are they are really good.
Baggage can be delivered for 15$ each way. We've offered this service since August.
We don't have much of a solution for heating up cabins except this: When you reserve, choose a cabin that is occupied the night before. They are really well insulated and retain the heat all day without a fire. You can also start a fast/hot kindling fire. We are adding a kindling maker at the trailhead and also at the intersection of cabins 9,10,7,3,5
UPDATE AT JAN 20 2015 our staff are now starting fires prior to check-in on cold days, whenever they can.
Nov 11, 2014
Rating: 9.3 / 10
Comments: We had a great time. The staff at Refuges Perchés were friendly, knowledgeable, and up-beat! We found the cabin warm and comfortable. It was fun to canoe into the site! The hiking trails were very serene and beautiful. We also did a trip up to the Scandinave Spa during our stay and it was a good way to warm up (and get clean) during our stay. The pathways were a littlemucky when it rained. We suggest to encourage the people who run the park to upgrade the board walks on the hikes. Some are quite dangerous. Also a few hooks from which to hang a flashlight/ lantern in the cabins would be good. I also suggest having some board games to rent.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Hi,
Thanks for your comments. We will get some board games to give out, good idea. Hooks are on the way too.The Parc knows it needs to repair some of the trails. They are planning to do it in the near future.
Nov 06, 2014
Rating: 10 / 10
Comments: Nancy and Leslie were extremely friendly, helpful, and answered any questions I had. As soon as we met Leslie in person (as he was the one working all weekend) he made us comfortable and was very efficient. For anyone that wants a real camping experience on a beautiful lake in a secluded finished cabin, Les Refuges Perches is perfect. This was a gift for my boyfriend's birthday and the trip exceeded our expectations. We are already missing our little cabin! We've shared our good memories with some of our friends and have a few that are planning to come up in the near future!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Oct 26, 2014
Rating: 8 / 10
Comments: Experience was great and enjoyed very much. Operators were pleasant and very informative.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Oct 17, 2014
Rating: 5 / 10
Comments: The treehouse can use some improvements: small container hanged up above the sink with a tap so the dishes could be washed easier. It was a nightmare to wash dishes and the ones that were there were not so clean to start with. The trail that leads to the treehouse is very bumpy with lots of rocks sticking out and it was a challenge to hike at night. Not sure how people can drag the buggies on a hilly trail to their treehouses. The treehouses inside could be more cozy and charming- that was my expectation that was not found. The host was the only good part of all the experience- Leslie was awesome: welcoming, helpful and funny!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.
Oct 15, 2014
Rating: 8.7 / 10
Comments: The onsite staff people at the Refuges Perches were extremely friendly and helpful. I appreciated their approach very much.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Sep 07, 2014
Rating: 10 / 10
Comments: Leslie was extremely helpful and reassuring - he went beyond his call of duty to wait for our arrival and to give us instructions for the use of the treehouse.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Sep 02, 2014
Rating: 10 / 10
Comments: Wonderful experience! Treehouse was very well built, well-equipped and clean. Staff was extremely helpful and friendly. They went out of their way to make sure our visit was pleasant.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Aug 26, 2014
Rating: 9 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Aug 20, 2014
Rating: 10 / 10
Comments: The treehouses were a lot of fun and exactly as described. The man who checked us in was very helpful and friendly.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Aug 18, 2014
Rating: 8 / 10
Comments: This review is only about the Treehouse experience. Pros: We loved it! I stayed in the treehouse #3 with my husband and 2 daughters, ages 7 and 10. There was plenty of room. We liked our own space in the loft. Having a table and chairs was great for meals. We liked the log seats around the fireplace outside. We appreciated the inside stove and outside grill for cooking. Everything is new so it is all very clean. Good airflow on the first level of the treehouse with 2 windows that opened. The lake view is beautiful and we thoroughly enjoyed canoeing and swimming in the lake during our visit. We spent the entire day out on the lake. We visited with 8 other families from home so privacy and space weren't an issue for us as we had 9 out of 10 of the treehouses booked on site. Leslie who checked us in and out was friendly and efficient. We enjoyed joking with him at check-in and out. Things to think about: 1. We would have liked to keep the canoe from check-in to check-out and I think this should just be part of the treehouse rental for each night of your stay. It was time consuming to check back at the registration building with the canoe the next morning. 2. Suggest keeping the battery pack at each treehouse or have it delivered with the motorized boat by the operator. It is heavy and just adds to the stuff you have to trek in, along with the bag of treehouse candles etc... and water jugs. We packed really light and it still added to our load. 3. Consider 4 wheeled carts rather than wheelbarrow type carts. They are hard to push up and over rocks and hills. We knew there would be a trek in and out because of friends who visited in July and we packed as light as possible. We filled 1 canoe and 1 larger wheelbarrow with our stuff for a family of 4. The wheelbarrow cannot be overflowing as everything on top falls out as soon as you hit a bump. 4. Along the same lines of the battery pack, having wood delivered via motor boat would help with lugging all of our things to the treehouse. Have guests order ahead of time and have those things available at the treehouse upon check-in. 5. As I mentioned we were at the treehouses with a large group of friends so privacy and sharing were not an issue. However, I think the docks need to be bigger. They are very small to accommodate the number of treehouses and possible # of guests in each treehouse. The docks are a nice place to spend time when kids are swimming and pedal boating on the lake. A dock out in the middle of the lake would be fun too. 6. In treehouse #3 loft a second window for a crossbreeze or include a small battery operated fan? 7. The upper bunks need safety rails. I would not let my children (nor did friends who were with us in other treehouses) sleep on the upper bunk. Our daughters went to overnight camps and all bunks had safety rails. Those really need to be added. We were fortunate in that we didn't need to use the upper bunk during this visit. Notes to future glampers: We had a great time. My notes for improvement are simply that. The treehouses are great fun. We also had fantastic weather. I am not sure how my experience would have been had we not been able to enjoy the lake. When you pack, pack LIGHT!! And as my friend warned, pack light and then pack lighter. It is a trek to get to the treehouse, even from the canoe, you are bringing your things from the parking lot through a trail to the canoe and then from the canoe up hill to your treehouse and then up stairs into your treehouse. We stayed one weekend, we each had a backpack with clothes. In addition, 4 sleeping bags and coolers of food. When we go again in the future sometime, I would be very precise about our meals and snacks to pack even lighter with the food. As far as the activities listed on the website, many of these are 20-40 minutes away. When we first booked the weekend that was not clear. We did realize that before we arrived, but since we were only on sight for one full day we did not add any offsight activities. Keep in mind if booking offsight activities to take into account the 15 mins it will take you to get from your treehouse to your car. None of us in our big group had children under 6. I personally would have found it very difficult with younger children due to the hike in and out as well as finding it difficult to relax in and around the park. Most of us had walkie talkies to be in touch throughout the park. We liked it for our girls to have one if they were going to walk to another treehouse. Ours were waterproof so they could even take it out on the pedal boat with them. Other friends we were with had the same Motorola brand and we were all able to stay in touch. This is helpful as the treehouses are spread out from each other. Check the map carefully if you are planning to go with friends and want to be near each other. They are not numbered in order. Some are more closely clumped, but none are on top of each other. Lastly, be sure to wear sneakers/hiking shoes, flipflops or slippers for inside treehouse and watershoes for the lake.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Wow...awesome effort on this review. Surely very helpful for future guests.
Great suggestions, espc. having a raft anchored out in the lake. We will try to get permission for this, it would be great.
We don't have the manpower to deliver batteries, but we intend to replace them with lighter, smaller, lithium ion batteries. Safety rails are being added this fall for the bunkbeds. You are right, 1 day is not enought to visit our area, see the sights and do some activities. We are communicating this now on our website by recommending a 2 night minimum stay.
Thanks!
Aug 12, 2014
Rating: 8.7 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Aug 05, 2014
Rating: 10 / 10
Comments: Appreciated the use of the canoe for the whole time. The wood was really expensive. I would consider a fall trip or winter trip but only if the wood was included.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Thanks for your comments. Glad you enjoyed the canoe. We are now including canoes free from check-in until 11am the next day.
We cannot include wood for free. Free wood leads to lots of waste (bonfires etc..) and we aim for sustainability and ecological responsability. Our wood is harvested IN the Parc, about a kilometer away, in a forest managed by the Minister of Natural Resources. We provide a canvas bag that fits about 5 large logs and 5 pieces of kindling for 7.50$; market price.
Aug 05, 2014
Rating: 10 / 10
Comments: Appreciated the use of the canoe for the whole time. The wood was really expensive. I would consider a fall trip or winter trip but only if the wood was included.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Thanks for your comments. We now include canoes from check-in to 11am the next day for free.
We cannot include wood for free. Free wood leads to waste (bonfires etc..) and we aim for sustainability and ecological responsibility. Our wood is harvested within a kilometer of our site, in the regional park, in a forest managed by the Minister of Natural Resources, who we buy it from. We provide a re-useable canvas bag that fits 5 logs and 5 pieces of kindling for 7.50$
Aug 05, 2014
Rating: 9.7 / 10
Comments: Needing an emergency phone line of some sort. In case of fire, injury, or any type of danger.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Thanks for your comments. We have emergency numbers and instructions that are provided at check in. They are also posted in the 24 hour night entrance to the reception (bathrooms) where there is wi-fi and a cellular signal booster. These are also included on the information poster in each cabin.
Jul 23, 2014
Rating: 10 / 10
Comments: Leslie was amazing! Grounds and treehouses were very clean. Accommodations were as promised. The difficult part was transportation of belongings and supplies. Overall, we had a great time visiting the treehouses and activity center.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jul 21, 2014
Rating: 7.7 / 10
Comments: Thought the tree house was great and very well maintained. Only thing that it really needs is help getting your stuff to and from the treehouse 9some sort of porter service - motorized cart that dumps your stuff at your treehouse). It was A LOT of work to canoe and haul our stuff in. Took away from the enjoyment of the experience.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Management Response:
Thanks very much for the feedback.
It is important to understand that we offer treehouses in a back-country setting. Alot of trouble was taken to build these treehouses without roads or trucks to bring our tools and materials in. All to provide a natural, quiet, wilderness setting, that still provides accessibility and comfort. No roads, no cars, no motors, no power lines, just forest, lakes and trails.
Treehouses, and alternative lodging like hobbit holes and yurts in general, are all about Small Space Living. Having a small footprint on the land and as a consumer, and being efficient with the use of space. It is part of our mission to communicate this, but we understand it is a relatively new concept for most people to experience.
The key is to PACK LIGHT to make bringing in you stuff easy. Almost everything you need, except food and a sleeping bag, is provided.
UPDATE JULY 28 2014: We have added a baggage transport service, available 6 days a week, until early September. Pls enquire on check-in. We have added 5 large, flat bottom, river canoes that can take more baggage than our lake canoes. As usual these are free for baggage transportation, but we have extended this free period to 11am the next morning.
UPDATE AUG 21: As of August 30 we will no longer offer a baggage service. Only 3 guests used it.
Jul 15, 2014
Rating: 9.7 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Thanks for your comments. The final cost is exactly what is posted on this website. All we add are taxes. This way you know exactly what you are paying for the treehouse.
Our information page, see here http://www.tremblantactivities.com/a-mont-tremblant-treehouse-rentals, gives a clear idea of what is provided in terms of camping equipmetn. We also list here a few extras that you can buy on site, but at your option. The full list with the exact number of pots and pans etc... is sent by email as soon as you reserve to help you pack. We believe that providing this in advance is just way too much information for most people.
Jul 14, 2014
Rating: 3.7 / 10
Comments: We found the activity expensive for what it was. It was very "do it yourself" camping, which is fine, but might as well pay 50$ for a camp site than 200$ for a treehouse. We also gave comments to the activities director and she basically said she would not "deal with that".
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.
Management Response:
Thanks very much for your comments. Just to clarify, our rates are 189 per night right now (high season) and drop to as low as $99 per night in low season.
Glamping, or alternative lodging, really cannot be compared to either a hotel or a campsite. As an example, to go camping, you need to have a cooler, cook stove, camping mats, dishes, pots and pans, pillows, a tent, and the list goes on and on. But these are all things that are generally provided in a "glamping" product. We also provide a wood stove, kitchen, balconies, waterfront, and of course a treehouse set in the wilderness. So yes...of course a camp site is less expensive...but less comfortable, more work, often less peaceful, and requires a substantial investment in gear. Just buy 2 good camping mats and you're up to $200. As for the comment our staff made, we sincerely apologize. We just opened and clearly have some more training to do.
Jul 07, 2014
Rating: 5.7 / 10
Comments: Was a bit more rustic than i anticipated and there needs to be a window on the opposite side of the other windows to allow for cross-ventilation as the treehouse stayed too hot for sleeping
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Jul 06, 2014
Rating: 10 / 10
Comments: We got help with our luggage and that was a huge help!!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Thanks for your comments. We may add in a baggage service. Maps will be posted in the treehouses this week. BTW all maps are on our website too. Remember everyone, pack light. We're in a wilderness setting in a protected parc. No roads = peace, quiet, nature, small footprint.