Customer Reviews
>> Customer review score 92%
Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.
Jan 10, 2019
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.
Jan 03, 2019
Rating: 8.3 / 10
Comments: a. All operators very friendly and extremely helpfulrnb. Better than expectedrnc. Good value - wood was a bit expensive but neededrnd. We had to wait around for the office to open to get a water jug - perhaps have something in place like the emergency wood where we could have gotten a jug for drinking water after hours - perhaps a closet in the games room with things like that.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.
Nov 05, 2018
Rating: 10 / 10
Comments: We arrived at night and found it a little hard to find our house. We were the farthest house and found the next morning lots of signage just hard to see at night
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.
Oct 29, 2018
Rating: 10 / 10
Comments: Les Refugees perches was fantastic and we had the best time. Staff and everything was perfect. We can’t wait to be back!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.
Oct 10, 2018
Rating: 9.7 / 10
Comments: rented canoe and toured lac, equipment was good.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.
Sep 12, 2018
Rating: 9.7 / 10
Comments: The 24 hour facility was closed one evening - apparently due to a storm alert......other than that all was smooth operations. Also the info about the well stock convenience store, it was closed for the season - the website does not mention that it closes on Labour Day. We had to drive 45 minutes out to grab some food.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.
Sep 06, 2018
Rating: 10 / 10
Comments: The habitat is quite good and left very natural. The trail around the lake is excellent! Just find there is little presence of squirrels, birds, etc.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Hi, We have noticed that too this year. We think it is the unusually hot weather. The beavers and loons have been active though.
Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.
Aug 18, 2018
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.
Aug 10, 2018
Rating: 6.7 / 10
Comments: See the lake from treehouses, shorter walk to clubhouse, more light in the treehouse,
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.
Jul 20, 2018
Rating: 9 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.
Jun 25, 2018
Rating: 8.3 / 10
Comments: The treehouse experience was nice. If you like camping, the treehouse is so much better. The only negative about the place was watching our neighbours throw the "grey water" over the balcony. Our treehouse had a few flies hanging around the outside, I think it's because the previous renters also threw dirty water over the balcony.rn The trails were amazing. I can't wait to go again.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.
Jun 08, 2018
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.
Jun 04, 2018
Rating: 10 / 10
Comments: Customer service and employees were professional friendly and knowledgeable. This trip was enjoyed by all of us and definitely recommend to anyone! My only feedback would be having an option of some of the amenities available in the treehouse prior to check in, even trying to pack light, as a family with a small child anything extra like the cabin pack (battery is pretty heavy) and ice and drinkable water jug filled, not to carry is helpful. I ended up doing a few trips back we forgot ice, then I didn't realize the drinking water was only at the main pavilion (my mistake). I didn't mind doing the extra trips but if there were an option where I could have paid a little extra and picked items from a menu of sorts to have it prestocked in the treehouse before arrival I would have chosen it. Same for leaving the same items in the treehouse, would have paid a little extra not to have to take them back on checkout day along with everything else we packed out. (just feedback still loved the whole experience, and even if kept the same way it is now I'd happily come back) Overall it was an amazing time and we will be back forsure! It was a great experience I recommend keeping the canoe, paying the rental fee and exploring the lake it's beautiful, Thanks again :)
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Hi,
Thanks very much for the comments. The reason we need you to get your battery at the reception is that we have to charge them in between each use and there is no electricity at the treehouses. Ice and water are the same reason, both requiring electricity. In terms of delivering amenities, we are trying not to take the "camping" out of our "ready-to-camp" experience. The adventure will always require a bit of work :-) We have found lighter batteries and will be oferring them soon. Yes, canoeing the lake is a must...and we may be including canoes in our price before the summer is out.
Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.
Jun 02, 2018
Rating: 9.3 / 10
Comments: I did find the park fee quite expensive. I think a lower, one time park fee instead of per person per day would be better. I think adding a bottle of hand sanitizer in the out houses would be nice since there's no hand washing facility available right there.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.
Apr 06, 2018
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.
Apr 02, 2018
Rating: 9.7 / 10
Comments: I wished the website would have mentioned that the trail going to treehouse could be slippery with packed snow. We didn't expect any snow coming from Toronto. If we knew the trail was slippery, we would have brought our cleats. Otherwise it was fantastic!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.
Mar 30, 2018
Rating: 10 / 10
Comments: Great experience. We have been camping and spending time in cottages and hotels all over Canada and believe me. We never meet a Host so friendly and enthusiast and competent like Leslie. He made us feel at home away from home.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.
Mar 27, 2018
Rating: 9 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.
Mar 18, 2018
Rating: 9.3 / 10
Comments: Our stay in the Tremblant Treehouses was excellent. We LOVED the cabin and the walking trails. We were sad to leave our little treehouse (#4) and are already planning a return visit next winter. our only complaint (a minor one) was that the eavestrophe was leaking onto the stairs going up to the treehouse, making the stairs icy at the top. Thankfully there was a pail of sand to put on the ice.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.
Mar 14, 2018
Rating: 8.7 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.
Feb 26, 2018
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.
Feb 25, 2018
Rating: 10 / 10
Comments: Leslie is great !!!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.
Feb 16, 2018
Rating: 10 / 10
Comments: Very nice staff
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.
Feb 15, 2018
Rating: 7.7 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.
Feb 01, 2018
Rating: 8.7 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.
Jan 04, 2018
Rating: 9.3 / 10
Comments: The operator questioned why we had the all inclusive package as that was usually reserved for clients who are using air travel. We could have saved some money if we went with the cabin kit was our understanding.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Hi,
The all inclusive is a good choice(saves money) only for someone who is either;
1) coming from overseas where it would be difficult to bring bedding from home (since the package includes sleeping bags).
2) intends on doing alot of canoeing or snowshoeing (since the package includes snowshoes for all guests and up to 2 canoes).
We will contact you to correct the billing if the all inclusive package is not what you wanted.
Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.
Oct 26, 2017
Rating: 9.7 / 10
Comments: Some of trails had trees fallen post storm, requiring going off trails to pass, safety rails rotted out and fallen. Center made aware.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Hi,
Thanks for letting us know. We had a severe wind storm a few days before. Park staff will be clearing the trees on the trail soon. And for now, as you said, no problem to walk around them.
Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.
Aug 25, 2017
Rating: 9.7 / 10
Comments: Staff were fabulous.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.